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Digital accessibility ensures that all users, including those with disabilities, can effectively access and use interact with online content effectively. The Established by the U.S. Rehabilitation Act of 1973 , and later expanded by the Americans with Disabilities Act (ADA), it mandates that public institutions and federally funded programs make electronic and information technology accessible. Amendments in 1998 available to everyone. In 1998, amendments introduced Section 508, requiring federal agencies to make ensure digital content is accessible. Under Title III of the ADA, businesses must also provide equal access to digital spaces, including websites and online communications like emails. This ensures that all users can access exclusive offers, information, and services shared online, regardless of ability.
The World Wide Web Consortium (W3C) established developed the Web Content Accessibility Guidelines (WCAG), now in version 2.1, as an international standard for web accessibility, currently in version 2.1. To provide achieve meaningful access, public institutions must meet WCAG’s AA compliance level, covering which applies to all website elements, from pages and PDFs to images components—from text and images to PDFs and videos.
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👥 Why Does ADA Compliance Matter?
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Websites designed with accessibility in mind tend to be more user-friendly for all. Features like video captions benefit users watching in noisy environments, making content accessible and convenient for everyone.
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📧 Building Accessible Emails in HubSpot
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Accessibility is built into the way we design and structure all of our public Maricopa Community Colleges websites. The District subscribes to SiteImprove, which scans these sites for accessibility and quality assurance issues (spelling, broken links, plain language). For all of our public-facing websites, we have ensured that our Drupal Common Framework meets WCAG 2.1 AA compliance. You can read more about Drupal’s approach to accessibility here. |
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All documents created within Maricopa Community Colleges must align with WCAG2.1 AA standards, which means that accessibility is not the responsibility of any one department—it is everyone’s responsibility. .pdfs by nature don't work with screen readers, so they provide a bad user experience for users with vision issues. See an example here. It is your responsibility to ensure that any .pdfs you would like to post to the web meet accessibility standards and are ADA-compliant. |
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📖 Design for ReadabilityDesigning for readability is key to writing good digital content, including emails. Best Practices:
📄 AttachmentsDocuments can be challenging to access and remediate. Before attaching a document, consider if:
If an attachment is necessary, follow best practices:
▶️ Video and AudioWhen you embed a video or audio player in an email, add accurate
📅 Event FlyersIf you add an event flyer to an email, ensure that any text in the image is repeated in the email body text or the alt text. Best practices:
📹 AnimationAvoid auto-playing animations and videos and distracting animations. 🖊️ SignaturesWhen adding signatures, use actual text for name and contact information to ensure greater accessibility. Best practices:
🔗 HyperlinksEnsure the visible link text describes the link's purpose and/or destination. Best practices:
EmojisEmojis can enhance communication, but avoid overusing or relying on them to convey meaning. Best practices:
🗨️ LayoutKeep the layout simple, using a single-column layout to enhance readability, reduce sensory overload, and ensure device compatibility. Best practices:
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Alt text is a short description displayed in place of an image when content is read by a screen reader, or images are being blocked. Include descriptive and concise alt text for all images, enabling screen readers to describe them to visually impaired users. The email loses all meaning without alt text when the image does not load. Best Practices
How to Add Alt Text in Emails
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Ensuring proper color contrast in email design is crucial for accessibility, as it enhances readability for all users, including those with visual impairments. The Web Content Accessibility Guidelines (WCAG) provide specific standards to help designers achieve this.
Tips for Implementing Color Contrast in Emails:🔤 Text and Background Colors:Avoid medium-to-light greys on white backgrounds or mid-toned, highly saturated colors, and foreground and background colors similar in luminance. Best Practices:
🟧 Button ColorsUse accessible contrast ratios for all button states: hover, focus, and active. To simplify testing, limit button color variations across states. Best Practices:
🔗 Link ColorsEnsure link colors in both their default and hover/focus states meet contrast guidelines:
🖌️ Beyond ColorsTo emphasize content:
🖼️ Graphics and Imagery
🌑 Dark Mode EmailsDark mode is growing in popularity on desktop and mobile. Some email clients automatically invert colors, which can create readability issues. Best Practices:
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📚 Digital Accessibility Courses
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