When a system or site is having an issue or outage, redirect.maricopa.edu can be used to redirect visitors to a maintenance page.
Redirecting to a Maintenance Page
The responsibility for redirecting to a maintenance page changes depending on the source of the issue or outage.
Source of Issue / Outage | Sites Potentially Effected | Maintenance Page Responsibility |
|---|---|---|
Oracle | SIS, HCM, FMS, Admissions, Reactivate MEID, MyInfo, Plans, MAPP, LDA | Clifton Pee or Maribel Villanueva |
CDS / RDS | Find a Class | Clifton Pee or Maribel Villanueva |
On-prem hosting (HAWeb) | Find a Class, MyInfo, Plans, MAPP, LDA, Directory, Curriculum | TBD System’s team member |
District Sites - Cloud hosting (Pantheon) | D8 Sites: WWW, District, Events, MCLI, My.Maricopa, News, Police, Procurement, Success, Toolbox D7 Sites: Togetherdot, Drupaldot, Academic Warehouse | |
College Sites - Cloud Hosting (Pantheon) | Chandler-Gilbert, Estrella Mountain, GateWay, Glendale, Paradise Valley, Phoenix, Rio Salado, Scottsdale, South Mountain | The ITS Web Team will reach out to the college webmaster and/or Marketing Manager before redirecting to a maintenance page. If the college contacts are unavailable, the ITS Web Team may proceed if necessary. |
Other | Any | Whoever identifies the issue will involve the appropriate parties as needed |