Prioritization of New Requests

The ITS Web Team uses the following matrix and definitions as a guide for determining the priority of new requests.

Determining Priority

Review this matrix to determine the likelihood and severity of issues related to your new request.

Open

Review these definitions to understand the impact of assigning a certain priority.

• Very High - Added immediately to the current iteration even at the risk of delaying that work. May very likely need the effort of more than one team member, possibly including the whole team.

• High - Added immediately to the current iteration even at the risk of delaying that work. Team decides who can best address the issue.

• Medium - Added to the current iteration at the discretion of the product owner.

• Low - Documented. Discussed in the next iteration planning meeting at the discretion of the product owner.

• Very Low - Documented in list of known issues. Revisited only if severity or likelihood increases or at the discretion of the product owner.