The ASSIST Chatbot Block is a block that can be placed on a page to enable chatting with students visiting the website.

Instructions

Creating a ASSIST Chatbot Block

You will need the following ASSIST to create your form:

Amazon Connect (required) - this is the unique identifier for a specific AWS Assist Chatbot instance
Snippet ID (required) - this is the unique identifier for a specific AWS Assit Chatbot snippet.

If you do not have these codes, contact the ITS ASSIST Team before continuing.

Go to Structure > Block layout
Select a region like Featured bottom or Footer and click the Place block button next to it
Click the Place block button next to the Assist Chatbot Block
If necessary, adjust the Title to make it easier to locate it later on the Block layout page
Uncheck the Display title checkbox
Enter your colleges hex color codes in the Color fields
Add the Amazon Connect value provided by the ASSIST Team (see above)
Add the Snippet ID value provided by the ASSIST Team (see above)
Update the Visibility settings to get the block to appear on desired pages
Click Save block
Review your site to make sure your new block is appearing only on the intended pages.

If the ITS ASSIST Team provides the entire snippet in a text file, locate the highlighted text below for your values in the file.

Follow the instructions in the articles below: