2020-03-26 Meeting notes - Admin/User Group

Date

Mar 26, 2020

Intros
Group goals and scope - brainstorming
- Processes
  - Requesting new users
  - Adding / deleting users
  - Deleting old projects
  - Monitoring overall usage (users and space)
  - Admin requirements
    - Send top level admins to more formal training
- Trainings
  - Jira 101 - NextGen vs Classic
  - Jira Demos - each group spends 10 mins showing what Jira is capable of
    - Web Team
    - CRM Team
    - HCM/FMS Team
    - DBA Team
  - Confluence 101
  - Jira/Confluence Internal Certification
  - Compile list of trainings and resources
  - Project-specific training and support
    - Jira project set-up support / architecture
    - Recommended Jira on-boarding
    - Project-specific training resources
    - Project-specific demos
- Best practices
  - User groups
  - Removing users
  - Adding fields
- Extensions
  - Testing
Group communications
- Chat tool or DL? Will set-up DL.
- Confluence Space
Priorities for next meeting
- Processes
  - Access requests for users AND admins
- Advantages of using Jira/Confluence while remote
  - Demo by CRM team

@Catherine Armstrong (Unlicensed) set-up admin group DL.

@crystal.parrish (Unlicensed) make plans for demoing CRM team’s use of Jira/Confluence at next meeting.