The ASSIST Chatbot Block is a block that can be placed on a page to enable chatting with students visiting the website.
Instructions
Creating a ASSIST Chatbot Block
You will need the following ASSIST to create your form:
Amazon Connect (required) - this is the unique identifier for a specific AWS Assist Chatbot instance
Snippet ID (required) - this is the unique identifier for a specific AWS Assit Chatbot snippet.
If you do not have these codes, contact the ITS ASSIST Team before continuing.
Go to Structure > Blocks
Select a region like Featured bottom or Footer and click the Place block button next to it
Click the Place block button next to the Assist Chatbot Block
If necessary, adjust the Title for to locate it later on the Blocks overview
Uncheck the Display title checkbox
Add the Amazon Connect value provided by the ASSIST Team (see above)
Enter your colleges hex color codes in the Color fields
Add the Snippet ID value provided by the ASSIST Team (see above)
Select your college as the Default College. This pre-fills the Preferred College drop-down with your college
Update the Visibility settings to get the block to appear on desired pages
Click Save block
Review your site to make sure your new block is appearing only on the intended pages.
Updating or Deleting a Assist Chatbot Block
Follow the instructions in the articles below: